May Pre-Order Delivery Issue

Hi NAMA Nation,

We are proud to say that last month we delivered all items on time which is 30th May. However, due to the upcoming Eid Holiday, our courier service will have a full order to process. It means that some orders may get delivered, and some will sadly not. Please note that we have our disclaimer stated on the pre-order terms and agreements and community guidelines due to the nature of uncertainty in the third party and extraordinary issues that may affect the delivery process although all orders have been delivered to our courier.

For customers with delayed orders exceed the estimated delivery months, we have compensation in the form of NAMA Points that you could redeem for vouchers or to achieve higher tier level for better service. As for your orders, they will process it after 25th June or when our courier service is operating normally. We aim to achieve complete order delivery by the end of June.

 


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