ALL DELAYED ORDERS HAVE BEEN DELIVERED TO OUR COURIER SERVICE, PLEASE WAIT FOR YOUR TRACKING NUMBER

Order-Status

ORDER STATUS

80% pesan yang kami terima menanyakan mengenai status order. Ayo kita lihat penjelasan mengenai status order anda.

80% of messages we received everyday are asking this questions. So here we go with the order statuses questions.


Jika payment status saya..

If my payment status is..


Pending

Status pembayaran pending artinya anda belum melakukan pembayaran atau pada kasus lain, komfirmasi pembayaran order anda belum diproses oleh kami. Harap cek sekali lagi untuk Order ID # yang anda masukan di formulir konfirmasi cocok dengan Order ID # yang anda terima di email anda. 

Pending payment status means that you haven't made your payment or in another case, your order is being processed. Please make sure once again that your Order ID # that you fill in the form match the correct Order ID # in your order confirmation email. 


Paid

Status pembayaran paid artinya pesanan anda sudah terkonfirmasi di sistem kami. Harap diperhatikan bahwa order anda akan dikirim pada waktu yang sudah terjadwal dari orderan anda.

Paid payment status means that your order has been confirmed. Please note that your order will be delivered at the specific time as the option for ready stock or pre orders you have selected before.


Jika fulfillment status saya..

If my fulfillment status is..


Unfulfilled

Fulfillment status yang unfulfilled artinyaorder anda belum dikirimkan atau belum diupdate resinya. Status tersebut akan berubah setelah pesanan anda sudah dikirimkan dan diupdate melalui sistem kami dengan nomor resi untuk dilacak.

Unfulfilled fulfillment status means that your order haven't been delivered or updated. Your order status will changed once we have delivered your order and update your tracking number one day after your order delivered. 


Fulfilled

Fulfillment status yang fullfiled artinyaorder anda sudah dikirimkan dan sudah diupdate nomor resinya. Anda akan menerima email dengan tautan untuk melihat no resi pesanan anda di email. Harap diperhatikan bahwa pada saat ini kami hanya bisa membantu dengan mengontak layanan konsumen jasa kurir yang digunakan.

Fulfilled fulfilment status means that your order is delivered or updated. You will receive an email with a link to your account to track with your tracking number on it. Please note that at this time we could only help by contacting the customer service of the courier service we work with.

Join our newsletter