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WHAT IS NAMA PRE ORDER

Pre-order is an act of ordering item before it is available with an understanding that the item(s) will be shipped later.  As one of the most crowdfunded indie brand in Indonesia, we merge the crowdfunding system in our pre-order. Means that not only you were able to get the desired items right before it is available, you will also earn other rewards in the process

WHY NAMA PRE ORDER

In short, NAMA pre-order system lets you pick your own mark-downs from our ready stock item's price or MSRP. We believe in equality as we believe the time is an equal currency to mankind. By choosing your own pre-order waiting time, you will be able to choose your price based on your budget or urgency. Giving flexibilities on both sides and giving less room to breathe for your wallet.


HOW TO JOIN PRE ORDER

There are several requirements to enter our pre-order program. Such as:

  1. Redeemed VIP, VVIP, or VVVIP code back in 2017
  2. Bought a crowdfunding ticket in our store, or
  3. Subscribed to our Monthly Pass

Please also make sure to read and understand our terms and agreements which we have translated to Indonesia for more clarity and understanding

RISK & CHALLENGES

Although we managed to build our own workshop to manufacture our products, it is nearly impossible considering the current fast-changing regulations to get our supply from overseas on time. We will deliver as promised and expand our team when it is necessary to catch up with the schedule but when it comes to courier service we only have minor control on which packages could be delivered first. 


DO(S)

  1. Read our terms and agreement, FAQ page and Community Guidelines
  2. Leave a message if you have any questions about the procedure or products by emailing yours at info@namamaker.com
  3. Wait patiently after completing your order and check frequently with your order status by logging in into your account

DON'T(S)

  1. Order and not confirming your payment receipt, our quota are limited. We will make a refund with 10% administration fee if you already exceeded our quota
  2. Complaining in social media and other media about the late deliveries which already stated on our terms and agreements
  3. Emailing us frequently without waiting for our team to study and replied to your email

HOW TO USE ON TIME WARRANTY

  1. Choose your Product
  2. Choose Pre Order Lead Time
  3. Choose Color
  4. Click Add to Cart
  5. Repeat to order more than 1 item
  6. Read and check our terms and agreement
  7. Click Checkout
  8. Fill the discount box below order summary with ONTIME and click apply
  9. Fill in your personal data
  10. Please only use the name of your city (YOGYAKARTA instead of KOTA YOGYAKARTA)
  11. Proceed to shipping method and payment method
  12. Complete your order
  13. Make your payment as instructed on the email and confirm your payment to our email payment.confirmation@namamaker.com

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